SECURE YOUR LEGACY

The Kelly Christie Collection
Lifetime Warranty

Exclusively Curated by Serenity Gallerie

Certified Craftsmanship

Every exquisite piece is registered, certified, and guaranteed to showcase incomparable luxury standards.

Lifetime Protection

Comprehensive security covering original structural integrity, materials, and brilliant aesthetic quality.

Complimentary Care

Enjoy regular professional ultrasonic cleaning, structural checking, and premium polishing services.
Register Certificate

1. Scope of Coverage

Serenity Gallerie warrants that every authentic item in The Kelly Christie Collection is free from manufacturing defects. Crafted by master artisans with meticulous attention to detail, each piece is designed to uphold the highest standards of luxury, beauty, and enduring craftsmanship.

Covered Manufacturing Defects

  • Structural integrity flaws under standard wear
  • Metal porosity, casting defects, or pitting
  • Prong, bezel, or micro-pave setting instability
  • Clasp failures and mechanical link malfunctions

Complimentary Maintenance

  • Annual professional inspection and steam cleansing
  • Prong re-tightening and minor alignment tuning
  • Ultrasonic deep sterilization and revitalization
  • Complimentary sizing within first 12 months

2. Exclusions & Limitations

This warranty does not cover issues resulting from wear, negligence, or unauthorized modifications. To maintain the validity of your Serenity Gallerie coverage, please review the specified conditions and limitations detailed below.

Normal Wear & Tear

Natural aging processes of fine jewelry from daily contact and environmental exposure are excluded from mechanical warranty coverage.
  • Surface scratches and metal patina
  • Gradual thinning of bands and prongs
  • Rhodium plating wear on white gold

Loss, Theft & Stones

Although our settings are crafted to the absolute highest standards, external forces causing complete loss are not covered.
  • Loss of major focal center stones
  • Mysterious disappearance or theft
  • Damage recoverable by standard insurance

Third-Party Alterations

Integrity of design is paramount. Any structural service or modification outside our atelier immediately voids your coverage.

  • Third-party sizing or local polishing
  • Outside prong retipping or repairs
  • Unauthorized mounting modifications

SERVICE & WARRANTY ASSURANCE

3. Claims Procedure

To initiate a warranty evaluation, the client must contact Serenity Gallerie concierge with their Registration ID. Our white-glove team will guide you through each exclusive stage of our authentication and precision repair process.

01. Verification

Present your unique digital Registration ID alongside the secure warranty document provided at your acquisition.

02. Evaluation

Your luxury masterwork is safely transported to our specialized atelier for thorough diagnostic testing.

03. Restoration

Our master artisans complete your premium servicing, restoring the exquisite piece back to its original perfection.
Contact Concierge