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Free Shipping Worldwide
Your investment-grade heirloom is the culmination of a deeply personal journey, and its final delivery should be no less than perfect. Serenity Gallery ensures every piece reaches you discreetly, securely, and without charge, no matter where in the world your shared legacy is being established.
The Serenity Standard for Delivery
We take every measure to protect your shared investment. All purchases include:
- Complimentary Worldwide Shipping: Fast, free shipping and full insurance to all destinations, regardless of the order value.
- Complete Security: Every package is securely handled and fully insured for its full value while in transit to your home or office.
- Confidential Packaging: Shipments are always delivered in discreet, non-branded packaging for your privacy and peace of mind.
Shipping & Timeline
Our timeline reflects our commitment to the rigorous quality control of your piece.
| Item Type | Quality Control & Production Timeline | Delivery Method (Once Shipped) |
| Loose, Certified Gemstones | Shipped immediately upon passing inspection. | Overnight (US) / Expedited (International) |
| Bespoke/Finished Jewelry | 1 to 3 weeks (varies by design complexity). | Overnight (US > $500) / Accelerated 2-Day (US < $500) |
| Expedited (Int’l > $500) / Trusted Carrier (Int’l < $500) |
We will provide a unique tracking link once your heirloom is dispatched.
Security Protocols for Your Protection
For the protection of your high-value asset, we adhere to strict, confidential security protocols:
- Registration and Full Insurance for all items.
- We require all deliveries to be made to a physical business or home address, never a PO Box.
- A signature is required upon delivery for all packages valued above $500.
- We can arrange to ship your package to an alternate, secure location, such as a local carrier facility, for private collection.
International Shipments (Taxes & Duties)
We want your experience to be seamless. While Serenity Gallery does not collect international taxes and duties directly, we will provide you with an accurate estimate during the checkout process. These required duties will be collected by the shipping carrier upon arrival in your country.
We proudly ship to:
Australia, Austria, Bermuda, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Guam, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Macau, Malta, Netherlands, New Zealand, Norway, Poland, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Taiwan, Trinidad and Tobago, United Arab Emirates, United Kingdom, United States, Virgin Islands.