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Lifetime Upgrade
Your love story is constantly evolving, and your heirloom should be able to evolve with it. We believe the investment you make today should seamlessly transition into the legacy you share tomorrow.
Our Lifetime Upgrade program ensures that your original purchase holds its full value when you are ready to acquire a new, more significant piece that honors the next chapter of your journey together.
How the Upgrade Works
We offer a flexible, discreet way to ensure your shared assets are constantly aligned with your dreams.
| Element | The Serenity Promise |
| Credit Given | 100% of the original purchase price is credited back to you. |
| Eligibility | Any piece of high jewelry or custom design purchased from Serenity Gallery. |
| When to Use It | At any time. There is no waiting period. |
| New Purchase Value | The replacement piece must be of at least two times (2x) the value of your original purchase. |
Converting Past Treasures to Future Dreams
This policy is an essential part of our commitment to you as an owner of an investment-grade heirloom. It is an intelligent, forward-looking way to turn an existing asset into a new symbol of commitment.
When you choose to upgrade, we facilitate the exchange through our Private Exchange program, ensuring the entire process is handled with unmatched client discretion.
Simple Program Mechanics
The process to fund your next piece of high jewelry is simple and transparent:
- Intention to Upgrade: Contact your concierge to discuss the upgrade and the design of your new piece.
- Piece Evaluation: Your original piece must be in its original, undamaged condition, with all original certificates (if applicable).
- Application: Upon verification of the original piece, the full 100% credit is applied to your new purchase.
- Creating Your New Legacy: You simply pay the difference in price for your new heirloom, ensuring you are investing in a rarity that whispers forever.
This program is our promise that your investment remains a living, fluid asset in your shared story.